Quotation of Mr. Lino Rodriguez

Tuesday, 15 March 2016

Mr. Lino Rodriguez works as E:Sharing maintenance person and customer support.

What would you highlight of E:Sharing service? What are the main user queries?

Electric cars do not give us many maintenance problems. Regular users know the cars well and so rarely require our assistance. Whenever we have a new user we try to introduce them to the car and the service.
For example, in Alcoy, at the beginning of the experience, the most usual problem was that the users did not plug-in the cars and now our biggest problem is that the users want to use the vehicles also in their free time (this is not allowed or covered by the contract)!